A quick guide on how to set-up a FTP connection
If you do not currently have a FTP client, SG Internet Solutions recommend FileZilla. It’s easy to use and best of all, FREE! Please click here to download FileZilla.
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First you will need to log-in to your SG Internet Solutions hosting account and retrieve the relevant FTP details. This information can be found on the right-hand-side under the heading “FTP details”
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Enter these detail into your FTP client
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Before you can connect you will need to unlock your hosting account to enable FTP. This detail can also be found on the right-hand-side of your hosting account under the heading “Unlock FTP”. You can either unlock the account for a set amount of time (you will need to log-in each time to do this) or set it to accept your IP address constantly (your IP address is displayed automatically and other IPs can be added by adding a comma followed by the next IP)